Updated at 2024-01-30
Definitions and key terms
To help ensure clarity in this Return & Refund Policy, the following terms have the meanings assigned below:
- Cookie: A small amount of data generated by a website and stored by your web browser. Cookies help identify your browser, enable analytics, and remember your preferences such as language or login details.
- Company (“we,” “us,” “our”): Refers to OMR N MORE, responsible for your information under this Return & Refund Policy.
- Customer: The person, company, or organization that signs up to use OMR N MORE’s services or purchases products from us.
- Device: Any internet-connected device such as a mobile phone, tablet, computer, or similar device used to access our website and services.
- Service: The products, tools, and services offered by OMR N MORE as described in our Terms and on our website.
- Website: Refers to https://omrnmore.com.
- You: A person or entity registered with OMR N MORE to access or purchase our products/services.
7-Day Return & Refund Policy
Thank you for choosing OMR N MORE. We value your trust and want to ensure you have a smooth and transparent experience while purchasing our products or services.
If you are not fully satisfied with your purchase, we offer a 7-day return window under the terms outlined below.
Eligibility for Returns
You may request a return within 7 days of receiving your product if:
- The product you received is defective,
- The item is damaged (excluding damage caused during transit),
- You received the wrong product,
- Or the product does not match the description provided.
To be eligible for a return:
- The item must be unused and in the same condition as received.
- It must be in its original packaging.
- Proof of purchase (order number, receipt, invoice) must be provided.
Non-Returnable Items
Certain items are not eligible for return:
- Digital products or downloadable items
- Customized or personalized items
- Services already delivered or partially delivered
- Items damaged due to customer mishandling
- Items returned without original packaging or missing components
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–7 business days.
- Shipping charges are non-refundable.
- If the product was purchased under a discount or offer, the refund will reflect the discounted price.
Order Cancellations
- You may cancel your order before it is processed or shipped.
- If canceled on time, a full refund will be issued.
- Orders already shipped cannot be canceled.
Damaged or Defective Items
We perform thorough quality checks before dispatch. However, if you receive a defective or incorrect item, contact us within 48 hours of delivery with:
- Photos or videos of the defect/damage
- Order number and details
Our support team will guide you through the next steps.
Transit Damage Disclaimer
OMR N MORE ensures secure packaging, but we are not liable for damage caused by third-party courier services. For severe transit damage, you may contact the courier company directly.
Your Consent
By accessing our website, placing an order, or using our services, you consent to this Return & Refund Policy and agree to its terms.
Changes to This Policy
We may update or modify this policy from time to time to reflect changes in our services or legal requirements. Updated policies will be posted on this page. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions or need assistance regarding your return or refund, please contact us:
